Shipping Policy

At Cupid Paw, we are dedicated to providing you with a seamless shopping experience that extends beyond the selection of premium pet products. Our shipping policy outlines the details of how we handle and deliver your orders to ensure that your furry companions receive their goodies promptly and in excellent condition.

Processing Time:

  • Orders are processed within 3 business days after they are placed. Our team works diligently to prepare your products with care and attention to detail.

Shipping Methods:

  • We offer a range of shipping options to cater to your needs. You can choose from standard shipping, expedited shipping, and priority shipping at checkout.
  • Our trusted shipping partners ensure that your package is handled with care throughout the delivery journey.

Shipping Rates:

  • Shipping rates vary depending on the shipping method, destination, and the total weight of your order. You can view the exact shipping cost during the checkout process.
  • Keep an eye out for special promotions and offers that may include discounted or free shipping for qualifying orders.

Shipping Destinations:

  • We currently offer shipping within the United States. Unfortunately, we are unable to ship to international destinations at this time.

Tracking Your Order:

  • Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to monitor the status and whereabouts of your package.

Delivery Time:

  • Delivery times vary based on the shipping method selected and the destination. Estimated delivery times will be provided during checkout. Please note that these are approximate estimates and may be affected by unforeseen circumstances, such as weather delays or holidays.

Order Changes and Cancellations:

  • If you need to make changes to your order or cancel it, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, changes may not be possible.

Shipping Address:

  • Please ensure that your shipping address is accurate and up to date before finalizing your order. We are not responsible for delays or delivery issues resulting from incorrect or incomplete addresses.

Shipping Notifications:

  • We understand that you’re eager to receive your pet products. To keep you informed, we will send you regular updates on your order status, from processing to shipping and delivery.

At Cupid Paw, your pet’s happiness is our priority, and that includes ensuring a smooth and efficient shipping process. We appreciate your trust in us to deliver quality products to your beloved companions.